2 Replies Latest reply on Mar 20, 2012 8:08 AM by uncle_scrooge

    MWG 7: Slow downloads from support.canon.de

    uncle_scrooge

      Hi.

       

      We have an application named ElektroDok (sic!) made by Canon, Germany in place.

      This application downloads (on demand) a bunch of PDF from http://support.canon.de/elektrodok/DatenTest.

      The files in question are about 100-200KB in size.

       

      What we experience now is that the download of each file takes up to a minute or more.

      Using the packet tracing tool and a local Wireshark shows that the download itself goes on in a timely manner.

      But after the last ACK was sent by the client, MWG sits there for up to 70 seconds before sending the FIN.

       

      Anyone has seen something similar?

       

      I am not sure who is to blame here. This piece of &%$ß of a software or MWG.

       

      Thanks.

      And regards

      Peter