This content has been marked as final. Show 2 replies
Hey BXS, we're experiencing similiar issues, usually start of our production day. Do you have any EVENT ID 1008 and 5051's appearing in your sys/app logs? We noticed that McAfee is terminating itself after a timeout.
We're on 8.5i, but only hotfix 6, so we're going to update to the latest hotfixes and see if this resolves our issue. 2k3 Server, 2tb hard drive, 200 users (less actually at the time of the errors)
5051 txt starts off like this.
A thread in process C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe took longer than 90000 ms to complete a request.
The process will be terminated. Thread id : 1680 (0x690)
Thread address : 0x7C8285EC
Thread message :
Some more news, we updated from patch 6.1 to 8 last friday. Monday and tuesday were fine, no issues until today. I noticed that the agent logged a new dat file update during this time. After the update it kicked off a scan, about two minutes later we received another crash of the McShield service and about 15 minutes of connection loss to the server. You could ping the server however we were unable to RDP into it.