2 Replies Latest reply on Mar 13, 2012 1:42 PM by JaiPrakash

    mccafee total protection 2012 error

      hi i recently bought total protection 2012 and removed older mccafee version from system.

       

      I'm getting the following error trying to re-install mcafee total protection 2012.

       

      i am getting the error message as below;

      We're having trouble installing your McAfee software.  Please make sure you have JavaScript installed on your PC, and that it's working properly before continuing

       

      Learn more by visiting the McAfee support website at

      http://us.mcafee.com/root/campaign.asp?cid=62492

       

      Please see attached.

      All the Windows Updates have been applied.  I have run the McAfee removal tool (MCPR), the Mcpreinstall tool (MCPreInstall), tried creating a new Administrator account as suggested below, still no luck

       

       

      as well as i am getting a visual c++ error someimes..i am attaching the file below


      Any assistance you can provide is greatly appreciated.

       

      regards

      shabu