9 Replies Latest reply on Mar 14, 2012 1:46 PM by JaiPrakash

    my mcafee subscription keeps reverting back to my expired trial subscription ... help

      hi

      i got this problem that i got multiple security centre software purchases .

       

      one was trial which i never extended but rather bought a new one .  now both of them are showing my laptop using them . iam getting option of deactivating my laptop from current subscription which is paid for till the end of 2012.  but in my expired trial it says "expired" instead of deactivate option.

       

      now whenever i download the security centre and install it on laptop it works for a few days then starts giving me error that my trial is over and i must buy the software even though my subscription is valid till december 2012.

       

      can anyone tell me of a solution to remove my laptop from the expired subscription ?