3 Replies Latest reply on Mar 16, 2012 11:58 AM by Christopher-Boston

    users not automatically being enabled/token activated

    Sean Slattery

      Hello,

       

      Apologies if am using the wrong terminology.    

       

      I have  an ePO454hf1, EEPC612 pilot deployment running and have used the EEPC getting started guide. Everything works well except for the syncrhonization of (W2k3) AD with the EEPC token. The server sync task runs without errors and I am able to select an AD group for EE Users. I am using the All All local and past users option in the product policy. The symptoms are that I must perform encryption recover for the user in order to get past the initial preboot authentication or eepc login screen. Once the token is reset, on the next logon I am prompted to register the challenge questions and SSO works. From that point on, there are no issues.

       

      Thank you in advance.