If you currently have the programs installed on your PC, please run the McAfee virtual technician from here : http://mvt.mcafee.com , it should automatically fix the issues detected.
Did you recently renew your McAfee subscriptions or purchase any new suite from McAfee after which you experienced this problem ?
Thank you for your response.
Unfortunately i have uninstalled mcafee so the virtual tecnician is of no help.
THe problem is that when I go on My account the subscription is active,
but I can not access my licenses and deactivate the current one so I can reinstall again (that is how I got it to work last tim).
I do not understand why I can not do it. The picture below is what I get.
Hope you can help.
Same problem on my end. If I were to use the activation code I have, will it fix the problem?
Ok so does it reflect on your security center as well. Like, what does it say when you open McAfee security center ? Your computer is secure/ Deactivates in X days etc.
Let us know any error messages that your get on security center , that would help us narrow down the problem .
the mcafee centre just showed the message your computer is at risk with the button activate that did not work.
The problem affects both computers linked to the subscription.
On MY account I can not manage the licenses to deactivate my current license on the computer.
I uninstalled mcafee on one computer and were not able to download it again.
I kind of solved one problem, which is having the subscription active and running on my computers again.
I did this by going on the other computer, whichh still had the Mcafee installed and used the tool Repair the subscription. that computer's mcafee
was working ok after that. So I tried downloading Interenet security on the first computer and that magicly worked too. So at least I am protected?
But I am still left with the licenses that I am not able to manage - I can not get to them.
So I guess that problem is not solved and really think it is on Mcafee's part.
Let me know if you have any solution.
I have sent you an email with more details on the same , please have the same replied so that we may get this issue addressed at the earliest.