As it's the weekend support is a bit thin here in the forums I suggest you use the Support Portal: http://service.mcafee.com/MobileSupportHome.aspx?lc=1033&sg=MS&pt=1 and start a case there whilst waiting for someone to answer here.
As you had posted to a closed thread I have given you a new thread.
Thank you very much for the link, it worked out !!!
Sorry for not have read around carefully.
I did tried this link in two ways, first I put the email address and nothing happened. After that, as my number in the old country is still working, I tried to put the telephone number but clicked the "my phone is blocked", thinking that possibly the system would send the code to my old number, but the system send to my email the link the set up again the PIN number. That's amazing. Thank you a lot!!!!!
That's good. Any more issues and you may have noticed that you can also contact support on that page.