First of all my specs of McAfee:
Security Center: 11.0.654
Virus Scan: 15.0.294
Most important part is the virus scan because that is what is causing the huge problem.
I have been having major problems from my computer being overused by the scheduled scan. Normally this is not a big deal for me. It is quite annoying and i have to stop whatever i'm doing and let it do its little scan or it'll whine at me every day until i let it.
Now its gone too far. I left my computer on last night to take care of compressing files to free up disc space for later use when i got on my computer this morning I found i had been logged out and when i logged back in my computer reported that it had crashed and had to restart. McAfee was running a scan again. A cumbersome task because i have 200 gb's to scan. The compressed folder was corrupted and i have to do it again tonight.
Then today as i was doing a college assignment online i noticed my laptop was working unusually hard. It was constantly working even though i was just on the internet. For about 15 minutes this occurred and then my computer started making a weird noise. My laptop is generally quiet but it started giving off a little shrill sound that worried me. About a minute later my computer froze for about 30 seconds. Obviously something was wrong, so i started task manager, which then escalated the situation. Froze again for a few seconds and then it came up so i started the performance and reliability monitor. My computer froze for about 30-45 seconds and then finally the performance and reliability Monitor came up with a very odd incident.
Most of the time when McAfee causes me problems it takes up about 85% of CPU power and basically crushes my system from doing anything. (this happens quite often but theres nothing i can do about it)
As usual, 90%, nothing new there. But then i look at the other specs of my computer. My disk slot and memory slot were at 100%. Not only that but i was getting many memory hard faults. It was fluctuating in the KB and MB range. On the dropdown list I noticed the programs causing it to be McAfee programs. Primarily the scheduled scanner, but the on access scanner was next on the list. As i was closing out a blue screen pops up saying to protect the computer it MUST be shut down. It displayed for only a couple seconds and then it restarted my computer. Everything is fine now but this has happened twice now and i will not let it happen again. I stop McAfee scheduled scanner now because i won't let it run until this problem is resolved.
Does anyone know what caused this? I find this situation quite baffling. My laptop has 4 gb of ram and has run any program i throw at it. It only has 2 ghz speed but with the 4 gb ram it has been able to run any program I put on it. Some have had to be removed because they worked too slow but it has never actually crashed or showed me this blue system screen until now.
My McAfee expires in 1 month. I like the security of knowing that i'm not going to get infected by a virus (even though i've never gotten one and i'm quite careful to not even give them a chance, but just in case i screw up i like having mcafee for backup) but i do NOT want my computer crashing when it scans. When i play a game McAfee's on access scanner eats up CPU and when it randomly scans it makes the game slow so i have to close out and just leave the computer alone. But now McAfee is crashing my system with the scheduled scanner, that is going too far. Would like some advice on how to stop McAfee from causing hard drive faults and taking up CPU speed. I didn't understand what the blue screen says when my computer crashes but it does say something about hard drive faults so i'm quite sure that is the problem. (when i opened the performance sub tabs all the top things were mcafee programs cluttering my system until it crashed)
I can't keep a program that crashes my laptop. I am a college student with 18 credit hours and a job but i can't afford another computer or the resources to fix this computer if something were to break on it because of this.
I used the McAfee Virtual Technician to scan my McAfee for errors but all it found was one registry problem between it and Firefox (which i just installed a week ago)
My laptop specs:
Acer Extensa 4630Z 2 ghz 4 gb ram Windows Vista 32 bit Home Premium 3 years old (and has never crashed until now)
All system programs up to date except my atheros wireless adapter software on my computer.
I'd like to renew McAfee but if these problems aren't resolved i'm going to have to uninstall it completely to protect my computer. A bit of a hypocritical statement considering its an ANTIVIRUS program but it makes no sense to just let it crash my computer.