4 Replies Latest reply on Mar 1, 2012 7:58 AM by RayP

    ICA and McAfee Web Gateway 7.1.0.5.0 "The SSL handshake could not be performed" "SSL routines:SSL23_GET_CLIENT_HELLO"

    RayP

      Hi All,

       

      When a pc has the proxy configured within the webbrowser and they want to go to access a published application on a Citrix Web Interface (internal adres) they receive the following message.

       

      Citrix
      "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol Driver error."

       

      SSL Scanning is turned on by default.

      When I turn of SSL Scanning, ICA is working. So the problem has something to do with SSL Scanning.

       

      Some tracing log entries:

       

      10:34:16.483: Accepted connection on 192.168.105.36:9090 from 172.16.0.130:59142

      10:34:16.484: Received 193 bytes

      >>>

      CONNECT 10.90.1.140:2598 HTTP/1.0

      Host: 10.90.1.140:2598

      Accept:*/*

      Connection: Keep-Alive

      Proxy-Authorization: NTLM TlRMTVNTUAABAAAAB7IIogUABQAuAAAABgAGACgAAAAFASgKAAAAD0FWVzE0OUFWSUtP

       

       

      <!--Title-->

      <table class='titleTable' background='/mwg-internal/de5fs23hu73ds/files/default/img/bg_navbar.jpg'>

        <tr>

          <td class='titleData'>

            Handshake failed

          </td>

        </tr>

      </table>

      <!--/Title-->

       

      <!--Content-->

      <table class="contentTable">

        <tr>

          <td class="contentData">

            The SSL handshake could not be performed.

          </td>

        </tr>

      </table>

      <!--/Content-->

       

      <!--Info-->

      <table class="infoTable">

        <tr>

          <td class="infoData">

            <b>Host: </b>10.90.1.140<br />

            <b>Reason: </b>error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol

          </td>

        </tr>

      </table>

      <!--/Info-->

       

       

      Who has the solution?