7 Replies Latest reply on Mar 1, 2012 7:44 PM by exbrit

    Do I have an incorrect setting or do I need to reinstall?

      I have McAfee Total protection. For some reason on my desktop, Windows XP. All options on the Navigation Pane are grayed out. The Firewall says off, and I can't change it. The protection status indicates all is OK. Tier 1 help couldn't solve the problem. There are no virus reports. On my laptop, Window 7, everything is OK.