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    Problem with installation

      I've been on the 24/7 online help and was told that I had got through to the wrong department and to contact UK so I tried to make an account to email them but it wouldn't accept my email address.

      During installation of VirusScan Enterprise Version 8.7i the status stops on Stopping services and an error box pops up saying

      "Error 1921. Service McAfee McShield McShield could not be stopped. Verify that you have sufficient privileges to stop system services."


      Anyone know how to deal with this? I've looked everywhere and I can't find a solution. I've seen error 1920 for 'start services' but nothing on stopping.

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