1 Reply Latest reply on Feb 3, 2012 8:45 AM by SafeBoot

    EEPC 5.22 does not initialize afer installation

      After we install the package onto Win 7 laptops, the client does not initialize itself to the server. the log file sbclientlog.txt post "Failed to connect to database" and "Automatically synchronizing again in 240 minutes" but the timer lapses, and it does not synch.

       

      I've restarted the sbclientmanager.exe service to no avail.

       

      Any thought as to what to do next?