1 2 Previous Next 17 Replies Latest reply on Feb 1, 2012 8:35 AM by elcid

    I can't access to ePO 4.6.1 console

      Hi,

       

      I recently installed ePO 4.6.1 in a new server Windows Server 2008 R2. Everything went well until I had a compatibility problem with Extensions MQMReports v6.0 and v7.0. I could remove neither of them in ePO console, so I remove the entries in SQL Server table odb.OrionExtensions. It seemed to go fine until I reboot the server. Since then, I can't open ePO console because the explorer displays error 500.

      I access correctly to https://localhost:8443/core/config and if I do a test connection to DB, it's successful.

       

      All services are running.

       

      This is part of the orion.log file

       

      2012-02-01 10:59:33,530 ERROR [http-8443-Processor24] servlet.ControllerServlet  - an unexpected error occurred while core's bean factory was not available

      org.springframework.beans.factory.BeanCreationException: Bean factory is shut down

          at com.mcafee.orion.core.spring.MultiParentBeanFactory.checkEnabled(MultiParentBea nFactory.java:382)

          at com.mcafee.orion.core.spring.MultiParentBeanFactory.getBean(MultiParentBeanFact ory.java:180)

          at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractB eanFactory.java:160)

          at com.mcafee.orion.core.servlet.LoginServlet.addLoginHook(LoginServlet.java:238)

          at com.mcafee.orion.core.servlet.LoginServlet.doPost(LoginServlet.java:231)

          at com.mcafee.orion.core.servlet.LoginServlet.doGet(LoginServlet.java:60)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:627)

          at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

          at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFil terChain.java:269)

          at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain .java:188)

          at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.jav a:659)

          at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispat cher.java:457)

          at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher. java:395)

          at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.ja va:311)

          at org.apache.catalina.authenticator.FormAuthenticator.forwardToLoginPage(FormAuth enticator.java:321)

          at org.apache.catalina.authenticator.FormAuthenticator.authenticate(FormAuthentica tor.java:245)

          at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.ja va:528)

          at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)

          at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)

          at com.mcafee.orion.core.server.AjaxValve.invoke(AjaxValve.java:84)

          at com.mcafee.orion.core.server.OrionUserSetupValve.invoke(OrionUserSetupValve.jav a:41)

          at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:393)

          at com.mcafee.orion.core.server.OrionSingleSignOn.invoke(OrionSingleSignOn.java:14 1)

          at com.mcafee.orion.core.server.ClientCertValve.invoke(ClientCertValve.java:69)

          at com.mcafee.orion.core.server.ParameterEncodingValve.invoke(ParameterEncodingVal ve.java:37)

          at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:10 8)

          at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:174)

          at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:879)

          at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConn ection(Http11BaseProtocol.java:665)

          at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:5 28)

          at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorke rThread.java:81)

          at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:6 89)

          at java.lang.Thread.run(Thread.java:619)

      2012-02-01 11:03:08,968 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

      2012-02-01 11:03:57,858 WARN  [http-8444-Processor25] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.122.63

      2012-02-01 11:08:09,093 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

      2012-02-01 11:08:57,983 WARN  [http-8444-Processor25] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.122.63

      2012-02-01 11:13:09,155 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

      2012-02-01 11:13:58,124 WARN  [http-8444-Processor25] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.122.63

      2012-02-01 11:18:09,249 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

      2012-02-01 11:18:58,265 WARN  [http-8444-Processor25] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.122.63

      2012-02-01 11:23:09,374 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

      2012-02-01 11:23:58,390 WARN  [http-8444-Processor25] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.122.63

      2012-02-01 11:28:09,499 WARN  [http-8444-Processor23] servlet.SensorMessageServlet  - Server is shutting down, rejecting client message from 192.168.3.58

       

      Thanks

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