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Please check the version of the outlook installed. If it is Outlook 2010, McAfee firewall might block it.
To exclude outlook 2010,
- Right click on the M-icon at the system tray.
- Click on “Open console”.
- Select “Action Menu” at the right top.
- Select “View application list”.
- Check if Outlook 2010 is blocked.
- If so, check mark it and allow it.
Please let me know if still the issue persists.
Ravi Shankar. R