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McAfee Change Control 6.0 Known Issues
Issue: In some cases, using the user name field of reported events on the ePO as a trusted user may not work if the client system is part of an AD domain. This is because the domain name reported in the events is not the full AD domain.
Workaround: Use the environment variable USERDNSDOMAIN of AD client as the domain name. Alternatively, review the properties of the My Computer icon to identify the complete user name to specify as the trusted user.
If this does not work, please open a case on our service portal.
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