3 Replies Latest reply on Mar 27, 2012 7:01 AM by shanid

    upgrade from 32 to 4 bit event parser error

    cklood

      i just upgrade epo server 4.6.1 from win2003 to wn2008R2 64bit.

      The upgrade was succesful but the event parser sever doesn't start.

      The following is eventparser.log..

       

      any ideas?

       

      thanks

      Claudio

       

       

      6 EVNTPRSR Database initialization: Starting.

      20120129195124 I #03496 NAISIGN  RSA BSAFE Crypto-C Micro Edition FIPS 140-2 Module 3.0.0.1

      20120129195156 E #03496 EPODAL   COM Error: 0x80004005

      20120129195156 E #03496 EPODAL   File: .\ePOData_Connection.cpp(494)

      20120129195156 E #03496 EPODAL   Function: DAL2_CConnection::GetConnection

      20120129195156 E #03496 EPODAL   Source: Microsoft OLE DB Provider for SQL Server

      20120129195156 E #03496 EPODAL   Description: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

      20120129195156 E #03496 EPODAL   COM Error: 0x80004005

      20120129195156 E #03496 EPODAL   File: .\ePOData_Connection.cpp(525)

      20120129195156 E #03496 EPODAL   Function: DAL2_CConnection::GetConnection

      20120129195156 E #03496 EPODAL   Source: Microsoft OLE DB Provider for SQL Server

      20120129195156 E #03496 EPODAL   Description: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

      20120129195156 E #03496 EPODAL   COM Error: 0x80004005

      20120129195156 E #03496 EPODAL   File: .\ePOData_Connection.cpp(309)

      20120129195156 E #03496 EPODAL   Function: DAL2_CConnection::Init

      20120129195156 E #03496 EPODAL   Source: Microsoft OLE DB Provider for SQL Server

      20120129195156 E #03496 EPODAL   Description: [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied.

      20120129195156 E #03496 EPODAL   DAL2_CConnection::Init: Error 0x80004005 returned from credentials callback. Database NOT available

      20120129195156 E #03496 EVNTPRSR Database initialization: Failed (hr=0x80004005).

      20120129195156 E #03496 EVNTPRSR Failed to initialize database layer. Cannot continue.

      20120129195156 I #03496 EVNTPRSR EventParser Stopped.

      20120129195156 I #03496 EVNTPRSR Cleaning up Server...