3 Replies Latest reply on Jan 27, 2012 3:06 PM by kmaguire

    Can't add user to a machine

      I am trying to setup endpoint encryption on a machine. Doing what I normally do, I go to Menu>encryption users, find the computer, go to actions>add user. Click the plus button, search for her name and add her. Click ok, then ok again. No errors pop up but if I try to view the users on the machine she isn't added. I then tried to add a different user and they showed up. I then tried to add her to a different machine, but again she didn't add. I am getting no errors, so I am at a loss as to what the problem is.

       

      Any ideas on this?