Here is another one Token. It refuses to be detected even after tokens drivers installation
Title="VPN-KEY, производитель AMICON"
Description="Составное USB устройство"
Frendly_Name="Составное USB устройство"
Have you tried this:
Create a rule to monitor the whole USB class and assign to one PC via Computer-Based Rule. Now plug one token in to that PC. Once the device detection shows in the Monitor console right-click that event and choose 'Export Device Event Parameters' and create a CSV file.
You can now use that CSV to create a new Device Definition - That should work for you.
Device was not detected event in case of two common monitoring rule for Removable PnP devices and Removable Storage devices
What is the make and model of one of them? or do you have a link to a specification sheet?
Problem was fixed by adding PID and VID of the device into hDLP in manual
thanks for the help Cris