1 Reply Latest reply on Jan 20, 2012 8:28 AM by SafeBoot

    Upgrade Mcafee Endpoint encryption client(machines) from 5.1 to v 5.2.4

      dear all

      is the anyone can help us?

      We would like to upgrade Mcafee EE client from 5.1. to version 5.2.4, previously i've been upgraded the server to version 5.2.4. Next we want o upgrade the client also, we have refence to upgraded the client but after we create new instalation set for 5.2.4 version, after that install to pilot user (PC), we can't manage those pilot user, the package is not already in placed, see the screen shoot below, we can't encrypt the drive, we can't added user, Kindly need your advice regarding this and if you don't mind can you send me on how to upgrade EEPC client from 5.1 to 5.2.4. Thanks

        • 1. Re: Upgrade Mcafee Endpoint encryption client(machines) from 5.1 to v 5.2.4

          Are you using a controlled group? If so, what you are seeing is correct - you won't be able to access the individual properties of a machine, only the two pages listed.

           

          You can only change the properties at group level if you're using controlled groups.

           

          Also, you don't upgrade by "overinstalling" - that's not a supported process. You need to upgrade by following the instructions - ie by switching the file set(s) to the new versions.