My desktop icon issue is not solved yet. This is the day (17th) where it's supposed to be resolved. I have my Updates set to automatic, yet the icon keeps coming back to my desktop today - despite deleting it twice already today.
If not fixed by midnight, I will uninstall McAfee Total Protection two months before my subscription expires and purchase another brand tomorrow.
I also have the same problem. We were told this was going to be fixed weeks ago.
I too will end my subscrition and use another antivirus program if this is not fixed soon.
I feel that McAfee no longer values it's subscribers by not fixing this so called error in their program.
The fix was released in the last few days but.....please read the announcement: https://community.mcafee.com/docs/DOC-3361
New Security Center version is 11.0.654. The patch is set to go to 25% of customers, therefore it may take several days to reach everyone. For immediate solution to the issue, reinstall from the McAfee Site and log in through "My Account". Find your product and install. The install will remove your previous product and give you the latest version 11.0.654. If you are currently on version 10.x.xxxx you may not be entitled to go to 11.0.654 yet.
and if it still hasn't come in even after right-clicking the checking for updates a few times.....
Go to your account page and log in through "My Account". Find your product and install. The install will remove your previous product and give you the latest version 11.0.654.
If you get that version and it still happens after a reboot then open a case with Technical Support because it certainly shouldn't be happening.
The clue is in the thread title.
This behaviour is still happening after the update.
This kind of circular redirection is unhelpful, please report it as a bug, support are 'unaware' of it and it will just add to the frustration sending customers there as there is no current solution.
If you look at the locked thread you will also find out, as if you needed to that this issue has been around for quite some time and you've addressed it yourself without resolution already a number of times.
I thought that it already had been reported as a bug as the re-emergence of the problem after the update/fix only seems to hit a few people, sorry. Tony/Peacekeeper has reported it a number of times to my knowledge. I'll ask him.
It's nighttime where he is so will have to wait for a response.
Thanks Peter, Tony has already confirmed it as still being an issue in his beta release it's not been confirmed whether any action is currently being taken with it though.
Yes as far as I see the icon issue has mostly been fixed the start menu returning has not. Peter I have put this as an agenda item for tomorrow's call.
Peter confirmed this as well so issue still there will pass up the line thanks
You are lucky to have that version... UK user here still on 11.0.649 and waiting for an update. McAfee - sort it out!