5 Replies Latest reply on Jan 24, 2013 4:31 AM by pankajs Branched to a new discussion.

    EEPC 6.1.2 - error EE120000 - Endpoint Encryption is not currently active.

    boomer

      Have a user's system that on normal bootup receives "Missing Operating System"

       

      I tried using the safetech and wintech cd to do a manual decryption using the code of the day and the xml file from the epo server.  When I click Remove within the Remove EE Window I receive the following error:

       

      error EE120000

      Endpoint Encryption is not currently active.

       

      Anyone know of anything I can do to remove encryption and get the data from the drive.  I've done some searching and found a article referring to a "manual decryption".  Has anyone done this and is their instructions on how to do it?