Moved from Home Products > VirusScan to Business > VirusScan Enterprise as a more appropriate section.
End of Support (EOS) December 31, 2011. See KB69579
But I do not understand why a company like Mcafee offers a product called "perpetual"
and after some years the product is not perpetual.
Perpetual means that at least you will have the
patch to work with windows 7.
Please confirm. Thanks Joe Terk
I am sorry but VSE 8.5 is not supported with Win7. You should use either version 8.7 or 8.8.
I think the word perpetual probably applies to your license rather than the product itself but that would be between you and whomever provided the license so you would have to contact them. All software has an end of life and this version is now no longer supported by McAfee at all and it never supported Windows 7 anyway.
You will have to upgrade to a current version.
This person is in Chile, is there someone they could contact to explain it?
You should be able to download some of the latest versions with your Grant number, so nothing to worry about while you have valid contract.
alexander_h yes the I have a valid contract but I can't use the product with win7.
Could you confirm please ?