3 Replies Latest reply on Jan 6, 2012 9:38 AM by exbrit

    Renewing through paypal?

      If I'm doing something wrong, please tell me, but I've tried to renew through paypal, but after the confirm order and  logging into paypal pages, I get 'Add New Credit Card or Debit Card'.

       

      What is the point of being able to pay through paypal, if you are then asked for credit card details - Visa/Mastercard/Discover which I don't have.

      Surely it defeats the purpose of having paypal as a method of payment?

       

      Message was edited by: biglove23 on 1/5/12 8:35:28 PM CST
        • 1. Re: Renewing through paypal?
          Peacekeeper

          So have you used paypal before? You can link a bank account to it if you want though I use a smal credit limit master card.

          PayPal allows you to purchase a subscription using your PayPal account. The following information is required to purchase a license with PayPal:

          • Subscriber's email address
          • Product(s) you want to order
          • Name
          • Billing address
          • Full telephone number
          • PayPal account information

           

          Message was edited by: Peacekeeper on 6/01/12 7:41:10 PM
          • 2. Re: Renewing through paypal?

            Thanks for the reponse.

             

            Yes I have used my paypal account before, but not to renew mcafee.

             

            I put in all that information above but it still asks me to choose a credit card at the final step as below indicates...

             

             

            http://img407.imageshack.us/img407/3711/16913483.jpg

             

            Message was edited by: biglove23 on 1/6/12 6:05:42 AM CST
            • 3. Re: Renewing through paypal?
              exbrit

              Did you try calling PayPal to see if they can offer a clue?

               

              Australia:  1 800 073 263 (Toll Free Number)

               

              I had that happen once here in Canada and it was a glitch on their web page.

               

               

               

              Message was edited by: Ex_Brit on 06/01/12 10:38:58 EST AM