6 Replies Latest reply on Jan 6, 2012 3:47 AM by JoeBidgood

    Unable to export report to email on EPO 4.5

    nikoloz

      Hi All,

       

      I am trying to automate a report and send it via email but I keep getting an error. It doesn't matter what query I run, it always comes back with this message:

       

      When I manually run a query:

       

      Export to email results:

      Export information: Could not export to email (DLP: Daily Report Events by Severity) due to an unexpected error sending the email.

       

      When I automate it:

       

      1/5/12 11:38:04 AM Started: Run Query
      1/5/12 11:38:04 AM

      Completed: Run Query (The query 'DLP: Daily Report Events by Severity' was run as a scheduled command

      or part of a scheduled command chain. )

      1/5/12 11:38:04 AM Started: Email File - user1@something.com
      1/5/12 11:38:05 AM

      Failed: Email File was unsuccessful due to an unknown error. The message could not be sent because

      a connection could not be established with the SMTP server.

      1/5/12 11:38:05 AM

      Test Report Sending (Email File was unsuccessful due to an unknown error. The message could not be sent

      because a connection could not be established

      with the SMTP server.)

       

       

      When I`m traing to test connection from ePO Server->Menu->Configuration->Server Settings->Email Server it comes back with this message:

      A connection could not be established to port 25 on the host smtp.bog.ge. 

       

       

       

      I have correctly configured our email server. 2 days ago it was working without any problem. Sending problem the reports via email I have since yesterday (03-jan-2012). I have changed nothing on ePO and email server.

       

      any ideas?

       

      Message was edited by: nikoloz on 1/5/12 2:01:25 AM CST

       

      on 1/5/12 2:01:43 AM CST