1 Reply Latest reply on Dec 12, 2008 9:24 PM by Grif

    Can't save file until McAfee Viruscan Enterprise 8.5 disabled

      Hi All;

      We have files has been locked by McAfee Virus Scan Enterprise 8.5i Patch 6 ePO 3.6, users can open the files but can't save it. Everything fine after we stop the service. It is strange .......

      Is there anybody having experience like this?

      :confused:
        • 1. RE: Can't save file until McAfee Viruscan Enterprise 8.5 disabled
          Well, no...But what operating system are you having issues with? What type of file is the problem and WHERE is the file being worked on a saved from? Basically, is there anything unusual about the file or how it's being saved?

          How much RAM is on the machine and how long has the user waited for it to "save"?

          Tried reducing the amount of time allowed for scanning each file in the "On Access Scan" settings?

          Hope this helps.

          Grif