1 Reply Latest reply on Jan 2, 2012 11:50 AM by vinoo

    Need help

      I ran the GETSUSP scan and now what do I do? I dont know anything about this software and none of my other McAfee products will work.

        • 1. Re: Need help
          vinoo

          Copy and paste the results of the FILE.xml scan results in this thread which calls out any suspicious or unknown files found on your machine.

           

          (Or)

           

          Specify your email address within GetSusp before you run a scan. Within minutes of running the scan you'll get a tracking ID. Paste that ID in this thread so that I can track and lookup your submission.

           

          Once the scan log details are reviewed - will be able to tell what file(s) could be responsible for the infection