This issue has just happened a few days before Christmas and McAfee has told us they are working to get it resolved asap.
It was not intended to do that just a fix for another issue broke it. As tom says they know of it and are working on a solution.
Been a user of McAffe for 3 years. I say BEEN if they don't get this problem fixed,. I pay for PROVEN PRODUCTS that work. As a CUSTOMER I vote with my $s . Get it fixed quick McAffe or my next 3 yr purchase will be with another company. Don't care, think I'm only one customer. Then why do I get a solicitation every 2 days begging for my $s.
Respond to the NEEDS of your CUSTOMERS or you will be putting out Pink Slips for your Empolys as more customers like myslef go elsewhere with our $s to companies that will stand by thier products and answer their customer needs !
Laugh... Microsoft isn't laughing anymore since they have become dominated by their lack of cusotmer attention. Apple appreciates their failure just as your competition will if you think your customers are going to contiunue to deal with your lack of respect and pathetic customer responses.
According to McAfee management post here: https://community.mcafee.com/message/221195#221195
"We already fixed both issues (The icon and the Start Menu entry wont delete some people are experiencing also) and the build is currently in QA. There has been so much talk about testing, so we are doing a lot of extra testing per your requests. If the testing goes well, we should have the patch deployed middle of next week."
The fix for this issue is rolling out as we speak but may take several days / weeks to be applied to every customer. It was a bug that we've worked hard to fix, not a conspiracy to market to, annoy, or lose our valued customers. This thread is being locked.
For up to date information, see Issue Update: McAfee desktop icon cannot be permanantly deleted.
This is per the Forum Adminstrator.