5 Replies Latest reply on Dec 26, 2011 6:39 AM by Peter M

    Internet Security 2012 presenting blank installation screen?

      I tried to install this new piece of software on the 23rd of December. It started as it should, but at some point it presented an error message, even though I had uninstalled the previous version of this antivirus. I restarted, since I had not after uninstalling Internet Security 2011. When I  managed to insert the installation CD again I noticed how long it took to prompt the installation after I had started said action and to even more of a surprised I noticed how it appeared completely blank. I had no more time that day and decided to try again today, on the 25th. No changes. Tried virtual technician, which is suffering from the same illness, and other fixes for the blank screen, even though they were meant for the installed product. I don't know what else to do, and I'm sorry if this question has already been posted but I just can't wait any longer to get this fixed.

      Thanks in advance.