Everytime I try to open the file to install it, I get a white screen. I've searched around the site and tried to re-register jscript.dll and vbscript.dll to no avail. I've tried restoring my IE internet options and the problem continues. My IE version is 9. My default browser is chrome. Running Windows 7 64 bit. My comp is a dell insipiron 546. Pretty sure this is a script problem since my instant messangers aren't working either.
Is this Windows 7 SP1? Make sure all updates have been applied. As it's Christmas Day there wont be many of us around much of the time here so it may be best to contact Technical Support as it's free by phone or online chat - see the link under Useful Links at the top of this page.