5 Replies Latest reply on Dec 22, 2011 8:42 AM by hatevessel

    Cannot decrypt selected events in DLP monitor

      Hi,

       

      I am struggling a little bit with evidence in DLP.  I have another question posted, but please disregard my issues with that as I have a temporary workaround for the purposes of testing.

       

      Evidence is being reported back and being saved on the servers c:\evidence folder.  However, within the monitor, I cannot decrypt the selected event as the option is greyed out.  What could be causing this?  I am a global administrator so this shouldn't be a permissions issue?

       

      [IMG]http://i39.tinypic.com/vgk5g1.png[/IMG]

       

      As a side note, if the evidence was being stored on a seperate server (that wasn't running EPO or hosting DLP or it's database), how would I go about decrypting the evidence?

       

      Many thanks