1 Reply Latest reply on Dec 18, 2011 2:25 PM by Peter M

    macafee doesnt open

      HI

      Some one please help me. my macafee doesnt open at all. when i right click on the macafee icon then i can only start scan which looks like it is scanning but i cant seee any thing like i used to see. i cant see if my macafee is working at all. should i install any other antivirus. This licensed version i got it from att.co, as i have internet service from them.

        • 1. Re: macafee doesnt open
          Peter M

          It probably is corrupted,  This can happen with infections, frequent use of System Restore or using registry cleaners and tune-up utilities.  What is your operating system and service pack please?

           

          Right-click Computer (My Computer if XP) and select Properties, that will give you that information.

           

           

          I suggest you uninstall via Control Panel in the normal way.

           

          Then run the MCPR cleanup tool located in this FAQ

           

          Reboot and reinstall the product from your online account.