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I see a handful of posts in other forums asking this same question. Are any of them from you? I don't see any helpful advice or fixes except one long and intricate thread in the Malwarebytes forum (here) from a while back, where the user apparently had multiple malware infections.
Have you seen any security window pop-ups like the ones fake antivirus programs display?
You say you were able to run a McAfee scan but can't run any executables from your hard disk or cd drive : have you tried running anything from a USB device? If you can do that there is something from Microsoft that might help you : Windows Defender Offline Beta.
If you can't run that. we'll need to know a few things :
- do you still have internet access, and if so are your searches being redirected?
- are your McAfee, Microsoft, Adobe (etc, etc ...) programs fully up to date? (Check.)
- what is your OS, your browser versions, your McAfee product and version?
Can't you initiate System Restore to go back to before all this happened? If you can then don't forget to run McAfee updater and Windows Updates right afterwards.
Thanks, but no. Windows restore will not launch.
Thank your for the support. After reading the possible fixes, I decided the solution may be above my pay grade. I will bring my computer to the business that built it for me and let them handle it from here on.
Oh dear, and you said you can't reach Safe Mode. What operating system & Service Pack is this?
Not me, this is my first post on this forum.
I was answering the first of your two responses...just saw the second one now...maybe a good idea to take it in.
Windows XP Pro with SP3, All software is kept up to date. I use IE9 for browser and McAfee Security Center 11.0.623.