4 Replies Latest reply on Jan 16, 2012 3:24 AM by WilliamHunter

    Various models will not get to preboot logon screen after upgrade to 5.2.11

      We have just recently upgraded from 5.2.4. to 5.2.11.  We still manage via EEM. 

       

      We are finding a number of machines are failing before the preboot screen with the encryption progress bar stopping at about 25%.

       

      Has anyone else experienced issues like this?

       

      We are having to decrypt and encrypt and move them into a 'pre upgrade' group with the old 5.2.4 file set to get round this issue.

       

      I have alerted Support to this but not having much success so far.

       

      We believe approx 60+ machines of various models to be affec ted.

       

      Thanks in advance for any help.