Is this occurring during a scan? From above I want say so.
If so several thoughts
1 is it on the same file?
2. is the file large and /or compressed?
3. Is the DVD drive on the scan list and is there a dvd in the drive.
Have you tried setting exclusions for scheduled and custom scan? ie exclude zip files large game file etc
More often than not it does happen during a scan. Other times it is during down loading updates. No, it's not reading a DVD drive and its not just large or compressed files. When I was able to open the McAfee app, it showed it was freezing between scanning files and during. Before I could write this I had to shut the computer down just to stop the scan.
Again, VERY frustrating. Never had this problem until recently.
Message was edited by: dixie_girl52 on 12/25/11 7:24:41 PM CST
Have not seen this only time was scanning a DVD and large compressed files.
Disable netguard does that help It is a setting in the firewall if not reenable it and
I know tech support will ask this so
1 run MVT from the tech support link in useful lenks.
2. If that does not help uninstall Mcfee and reinstall from your account.
reboot and run
reinstall from your account.
This at least will stop support rerequesting this if I pass you onto them.
Please go through the link as an reference :- http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/my-mcafee -scan-keeps-freezing-windows-problem/f0db2892-7b5f-e011-8dfc-68b599b31bf5
There must be a conflict of softwares. You can check the event viewer and see if any logs will help you determine the root cause.
I'm losing faith in McAfee right now. However, going to Norton would be like jumping out of the frying pan into the fire.
There are plenty of others out there such as AVG and Kaspersky that seem to rate highly among actual users (rather than reviewers and critics).
Hope you get it sorted.