2 Replies Latest reply on Dec 13, 2011 10:10 AM by Dinz

    GMAIL NOT LOADING

      Can't find this in other searches...

      Gmail won't load - I think I need to reset McAfee Firewall somehow...

      I am NOT using Chrome.

      I use Firefox on a Dell Windows 7. Had no problems until Gmail updated their look./

      Even going back to old look basic html will not work.

      I can view emails but not send or reply - gmail keeps loading and then send an error message.

      Any fixes?

      sepcifically how to reset firewall in MCAfee or access cookie settings in MCAfee?

      thank you -

      Jeremy

        • 1. Re: GMAIL NOT LOADING

          You could try to open up Mcafee.Click navigation,then Firewall then there is a button to restore defaults.Try that then try to access Gmail.

          • 2. Re: GMAIL NOT LOADING
            Dinz

             

            Jeremy,

            Can you please confirm if you are able to access Gmail with McAfee firewall turned OFF ?

            Please follow the instructions here to disable McAfee Firewall temporarily and check the status ;

            1. Double-click the M icon in your taskbar.
            2. Click Navigation.
            3. Click Firewall.
            4. Click Turn Off.

              NOTE: The McAfee icon will turn gray, and display a red and white exclamation symbol. Additionally, the color bar in SecurityCenter will turn red and report your computer is at risk. Both of these issues will resolve when you turn the firewall back on by clicking the Turn On button.

             

            Regards,