0 Replies Latest reply on Dec 6, 2011 9:31 AM by dyerby

    Keyboard doesn't work to Select Start Windows Normally

      I haven't gotten any answers from support but to update bios.

       

      So here is my problem.

       

      A computer has been shut down by the power button and causes the system to go into windows recovery with System restore option.

       

      The problem is system restore is highlighted by default and I cannot select "started start windows normailly" because the keyboard isn't working.

      So the system is hosed because it's stuck in system restore option. I do use the EETECH recovery disk and remove the Encryption pre boot login.

       

      Can someone explain why the Keyboard isn't funtioning. I have done everything possible with Bio Setup?

       

      Dell Optiplex 755

       

      Thanks.

       

      David