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2734 Views 16 Replies Latest reply: Jan 17, 2013 9:02 AM by hwam RSS 1 2 Previous Next
SteveKaye@Baird Newcomer 44 posts since
Sep 20, 2010
Currently Being Moderated

Dec 2, 2011 4:14 PM

HIPS 8 w/Patch 1 -> McTray & RPCRT4.EXE Errors?

Is anyone else seeing this after the HIPS 8 w/Patch 1 upgrade?

 

We have:

 

VirusScan 8.8 Patch 1

ePO Agent 4.5 Patch 2


We moved from HIPS 8.0 RTW to 8.0 Patch 1 using the standalone patch installer.  On our machines (both Vista x86 SP2 and Windows 7 x64 w/SP1), we are seeing this issue sporadically.

 

Faulting application name: McTray.exe, version: 2.1.0.286, time stamp: 0x4c51bc16

Faulting module name: RPCRT4.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59

Exception code: 0xc0020043

Fault offset: 0x0005cd99

Faulting process id: 0x10f8

Faulting application start time: 0x01ccb130cce58733

Faulting application path: C:\Program Files (x86)\McAfee\Common Framework\McTray.exe

Faulting module path: C:\Windows\syswow64\RPCRT4.dll

Report Id: 0e933833-1d24-11e1-9da3-005056c00008

 

Error.jpg

 

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