1 2 Previous Next 16 Replies Latest reply: Jan 17, 2013 9:02 AM by hwam RSS

    HIPS 8 w/Patch 1 -> McTray & RPCRT4.EXE Errors?


      Is anyone else seeing this after the HIPS 8 w/Patch 1 upgrade?


      We have:


      VirusScan 8.8 Patch 1

      ePO Agent 4.5 Patch 2

      We moved from HIPS 8.0 RTW to 8.0 Patch 1 using the standalone patch installer.  On our machines (both Vista x86 SP2 and Windows 7 x64 w/SP1), we are seeing this issue sporadically.


      Faulting application name: McTray.exe, version:, time stamp: 0x4c51bc16

      Faulting module name: RPCRT4.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba59

      Exception code: 0xc0020043

      Fault offset: 0x0005cd99

      Faulting process id: 0x10f8

      Faulting application start time: 0x01ccb130cce58733

      Faulting application path: C:\Program Files (x86)\McAfee\Common Framework\McTray.exe

      Faulting module path: C:\Windows\syswow64\RPCRT4.dll

      Report Id: 0e933833-1d24-11e1-9da3-005056c00008




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