2 Replies Latest reply on Nov 14, 2008 10:58 AM by squonk_109

    Unable to Upgrade from Virus Scan 8 to 8.5.0i

      Hi

      I'm a newly appointed AV Admin for Mcafee at our office. I've recently had some challenges when trying to upgrade Virus Scan v 8.0 to 8.5.0i. We are running ePO 3.6.0.453

      I've tried to uinstall it manually and reinstall the new version but it keeps on reporting that another program is using it. I also cannot install the Anti Spyware because the latest Virus Scan is not installing.

      When I run the setup file from Virus Scan, it does not give any error, instead it just shows that it is running when I check on task manager, but no sign of it installed.:confused:

      Pls help!