1 Reply Latest reply on Dec 1, 2011 8:26 AM by SafeBoot

    Hi i have a problem with a sony vaio

      hi dear i have a problem with one laptop and is a sony vaio model vcpz2-1tgx with a solid state driver and a procesor core i7 we make a domwgrade to windows xp but when de encription is ready install and restart the computer windows xp don start only have a screen in black i have endpoint encription 5.1 somebody cant help me to fix that problem

        • 1. Re: Hi i have a problem with a sony vaio

          you downgraded with EEPC active?

           

          In that case, you need to decrypt the drive with Win/SafeTech and then recover the OS - You can't change the OS with EEPC active without a lot of intermediate steps.

           

          Also, I don't believe that old version will work with this new device - you need 5.2.10 I expect.

           

          Message was edited by: SafeBoot on 12/1/11 9:26:38 AM EST