0 Replies Latest reply on Oct 24, 2008 10:26 AM by sheinemann

    On-Access Scanner Slowing Down Scans to Acrobat

      I have recently started having trouble scanning to a PDF. The McAfee On-Access Scanner appears to be scanning each image before it is passed on to Acrobat. This consumes nearly all of the system resources and can take up to 5 minutes to complete.

      I never had this problem until a couple of weeks ago. So, I suspect it is a result of a recent automatic update of the McAfee AV software. If I disable the On-Access scanner everything works as it should.

      The problem seems to be unique to Acrobat as I have no problems scanning with other applications.

      I am using: Win XP, Acrobat 6.0 Std, McAfee Enterprise 8.5.0i

      The scanner is a Lexmark X7170.