0 Replies Latest reply on Oct 24, 2008 5:50 AM by DarrenFord

    Error when upgrading client wit VS 8.7

    DarrenFord
      When we run a test task to update one test workstation, we get an error in the local agent log which says that the language can't be installed and the product upgrade doesn't take place.

      23 October 2008 09:56:00 Info Scheduler Scheduler: Invoking task [BirdLife-202 (8.7)]...
      23 October 2008 09:56:00 Info Scheduler Next time of task BirdLife-202 (8.7) is : Never
      23 October 2008 09:56:01 Info Script Checking update packages from repository ePO_BACKUP.
      23 October 2008 09:56:02 Info Script Initializing update...
      23 October 2008 09:56:02 Info Script Verifying catalog.z.
      23 October 2008 09:56:02 Info Script Extracting catalog.z.
      23 October 2008 09:56:02 Info Script Loading update configuration from: Catalog.xml
      23 October 2008 09:56:03 Info Script Checking for software conflicts.
      23 October 2008 09:56:03 Info Script Verifying VSE870Det.McS.
      23 October 2008 09:56:03 Info Script Verifying VSE870Det.McS.
      23 October 2008 09:56:03 Info Script Can't get the installed language for VIRUSCAN8700.
      23 October 2008 09:56:03 Info Script Verifying MAS870det.mcs.
      23 October 2008 09:56:03 Info Script Verifying MAS870det.mcs.
      23 October 2008 09:56:03 Info Script Update Finished
      23 October 2008 09:56:03 Info Script Closing the update session.
      23 October 2008 09:56:03 Info Scheduler The task BirdLife-202 (8.7) is successful
      23 October 2008 09:56:03 Info Scheduler Scheduler: Task [BirdLife-202 (8.7)] is finished

      Any ideas...