3 Replies Latest reply on Oct 24, 2008 8:54 AM by tonyb99

    VirusScan 8.5 Reboots windows 2003 on installation

      Hi I wonder if someone can help?

      I have a server running Windows 2003 Enterprise edition SP2 running SQL 2005. However, when ever I try to deploy Virusscan 8.5 via epo, half way through installation I get the following pop up box.

      The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM.

      Time before shutdown:<count down timer>

      Message
      Windows must now restart because the DCOM Server Process Launcher service terminated unexpectedly.

      The server reboots and is then stuck in a loop everytime the Mcafee services start it reboots itself after a minute.

      I have ran a stinger on it and it is clean, manual install of Mcafee demonstrated the same problem. Server runs fine until Mcafee is installed, re-applied windows 2003 SP2 and the agent installs without a problem.

      The version of Mcafee i'm installing is 8.5.0i, Patch 6, Scan Engine 5300.2777

      Any help would be much appreciated!!

      Thanks in advanced!!

      Paul