You can't boot up at all, even Safe Mode or better still, 'Last Known Good Configuration'?. That menu is usually reached by tapping F8 repeatedly as the machine boots up or in the case of some Dell netbooks/laptops, holding it down.
The BIOS should make little difference to McAfee. You can't even get the boot sequence to start from what I understand and as the DVD tray wont open you can't do a System Repair or initiate a System Restore to an earlier state using a System disk.
Technical Support at McAfee is now free both by phone or online chat which you could try. It's linked under Useful Links at the top of this page but I'm not too sure they can be of much help if the system is dead. Worth a try perhaps.
My first thought is that whilst scanning something, possibly hardware, failed for whatever reason or the machine went into a sleep or power saving mode and forced the scan to stop in mid-stream thereby corrupting data. This is also happening with the power cable plugged in?
You might try removing the batteries for a minute or so and then remounting them. That might reset something (what I have no idea).
I must admit I am simply guessing here, but I think if it were me I'd take the machine into a PC repair shop for a once-over.
I have a Dell Mini Laptop that I hardly ever use and am racking my brains here on other possibilities that might work here.
If it's still under Dell warranty they may have some suggestions on how to restore to factory from a dead state, which would seem the best option here.
Thanks, I will try the support links.
Yes, no safe mode, no last good config, F8 tapping is only for finger exercise, it's dead.
Even if you hold it down as you boot up, that's too bad. I'm wondering if the battery is wonky.
Chat with tech support = "something got corrupted". So, I will try to go through Dell or a pc repair place and fix whatever got corrupted, reinstall everything,.... Ugh...
Ugh indeed. I'm so sorry, if only I had a magic wand.