Moved to Artemis Discussion for attention of that department.
Could you please download and run the file located on
If that file is getting detected and you get an email share the workflow id on next post-- alternatively you could select upload button- locate and upload the file in question and wait for email to be triggered to u with the details.
In case Email client in not being picked by Getsusp tool - your email address needs to be entered automaticall this can be verfied under preference button.
Hope this helps