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16635 Views 3 Replies Latest reply: Oct 15, 2008 8:02 AM by jsuuronen RSS
Newcomer 3 posts since
Jan 31, 2007
Currently Being Moderated

Oct 15, 2008 7:31 AM

How to stop scan32.exe.

Hello,

W're using Viruscan 8.5i and even when we configure the scantask to use 10% CPU another program that we use is slowing down.

Now we want to kill the task at the taskmanager but that is protected against killing. (access denied)
And if i know the console password i can't stop it either via that way.

How can we do this without manual action for example by a commandline?

Regards
R.Kuipers
RISO Deventer

say Cheese
  • jsuuronen Newcomer 87 posts since
    Oct 5, 2007
    Currently Being Moderated
    1. Oct 15, 2008 7:35 AM (in response to RISO)
    RE: How to stop scan32.exe.
    Under access protection you need to uncheck the "prevent mcafee services from being stopped" - that should do the trick.

    I don't think you can get around this using the command prompt, you would still be doing a service stop or a tskill as far as I know.
  • jsuuronen Newcomer 87 posts since
    Oct 5, 2007
    Currently Being Moderated
    3. Oct 15, 2008 8:02 AM (in response to RISO)
    RE: it works
    If your EPO policy is set to have that option enforced (which it sounds like it is), then it will be re-enabled at each policy enforcement time. You would have to manually take these same steps each time.

    It sounds like you need to look into setting up some proper exclusions to let the process run without interference.

    The set CPU % works by taking a sample of CPU usage over.. 10s I think? maybe 15s, and it determines the % from that. But once this is done, it does not dynamically change that % to reflect 20% overall CPU usage.

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