3 Replies Latest reply on Nov 12, 2011 3:29 AM by Peacekeeper

    Any Help?

      I started to renew my account today & when I did it charged me $10 more then what it said it would

       

      It did NOT send a copy of receipt to my email & the McAfee website will not let me log in or send emails to change password

       

      This is the first place I thought of to go

       

      Is there anything I can do?

        • 1. Re: Any Help?
          k3tg

          Try going to Useful Links at the top of this page and contact Customer Service. You will need to provide them with as many details as you can. If you paid by using your credit card you should be able to dispute the charge with them as far as the discrepancy is concerned but I feel Customer service should be able to resolve things for you.

           

          Good Luck

          • 2. Re: Any Help?

            Thank you for your reply but I have called customer support once already & have to wait until tomorrow before I can try again

            • 3. Re: Any Help?
              Peacekeeper

              1 post enough locking your other post as I said same.