dpoint Encryption Manager and client version is: v184.108.40.206
I have 2 Brand New Dell E6420 on Windws XP SP3
I have installed windows fresh and installed all drivers from the Dell website.
I ran the encryption and the pc reboot as it should. Once i log on, it does a sync. From that point onwards i rebooted the pc without completing the full encryption.
Upon bootup i am asked to logon to safeboot, which i can successfully.
I then get the following message and does not bootup into Windows:
starting operating system...
In the Bios under under system Configuration – SATA Operation
I have 4 choices:
I have tried with every option, does not make any difference.
I have installed Windows 7 also, now it hangs after I have entered in my credentials on the screen that shows: windows is loading files…
Bios upgraded to: E6420A07
You need to use a later version of the product and the latest BIOS from Dell - this info's in the KC if you search for E6420