0 Replies Latest reply on Nov 4, 2011 12:58 PM by aladdin9

    VSE 8.7i P4 DAT 6519 Nov 3 2011 causing Outlook 2007 crashes on XP SP3

    aladdin9

      Yesterday 3 of my systems had Outlook 2007 (SP2) crashes after DAT 6519 via autoupdate by VirusScan Enterprise 8.7i Patch 4.  The McAfee VSE On-Access Email scanner is enabled, and we are using Exchange 2003 SP2 as the backend server.  Did anyone else encounter similar issues with yesterday's DAT's?

       

      Event Type: Error
      Event Source: Microsoft Office 12
      Event Category: None
      Event ID: 5000
      Date:  11/3/2011
      Time:  1:13:03 PM
      User:  N/A
      Computer: REDACTED
      Description:
      EventType officelifeboathang, P1 outlook.exe, P2 12.0.6562.5003, P3 ntdll.dll, P4 5.1.2600.6055, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

       

      2nd computer:

       

      Event Type: Error
      Event Source: Application Error
      Event Category: None
      Event ID: 1000
      Date:  11/3/2011
      Time:  2:04:09 PM
      User:  N/A
      Computer: REDACTED-2
      Description:
      Faulting application outlook.exe, version 12.0.6562.5003, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.

      For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.