7 Replies Latest reply on Dec 23, 2011 4:27 PM by Peter M

    screen icon

      Hello. Can anyone advise how to make the PC screen icon stay in the top left hand corner where I want it. Each time I use the PC, it has returned to somewhere in the middle of the screen. Not a serious matter but annoying.

        • 1. Re: screen icon
          Peter M

          It's a known issue.  Delete the icon that the software made automatically and then create a shortcut to the SecurityCenter item in your Start/All Programs menu.  That one should stay wherever you put it and sorry for the inconvenience.

          • 2. Re: screen icon
            JaiPrakash

            Sorry for the inconvenience caused.  However, we appreciate your feedback on McAfee product. We will try to incorporate this feature in upcoming McAfee versions.    

            • 3. Re: screen icon

              You should create an idea for our product team here: Product Ideas (Consumer)

              • 4. Re: screen icon

                Thanks for your help. Not being technically minded, I have clicked on the icon and tried to create a shortcut. Rightclicking as I normally would does not work at all. How do I create a new short cut for this product.

                • 5. Re: screen icon
                  Peter M

                  wjt wrote:

                   

                  Thanks for your help. Not being technically minded, I have clicked on the icon and tried to create a shortcut. Rightclicking as I normally would does not work at all. How do I create a new short cut for this product.

                  Go to Start >All Programs > McAfee > Total Protection (or whatever the name is of your suite)  and right-click it and select 'Send to' then select 'Desktop (Create Shortcut)' and a shortcut will be placed on your desktop which you can then move anywhere you want by clicking and dragging it and hopefully it will stay where you put it.

                   

                  Message was edited by: Ex_Brit on 02/11/11 3:27:43 EDT PM
                  • 6. Re: screen icon

                    I have a SHORTCUT ICON issue also, and none of the responses here fix it.  I'm using Win 7pro and I don't use desktop shortcut icons period.  I cannot delete McAfee's shortcut, as it returns everytime I restart the computer.  I have McAfee on the taskbar, there is no reason I need it on the desktop but it will not go away.  This seemed to start after the latest product update. (McAfee Security Center)  Any ideas?

                     

                    Thanks......

                    • 7. Re: screen icon
                      Peter M

                      There's a very long thread on this and this post in particular from McAfee states what the problem is:  https://community.mcafee.com/message/219977#219977   - the fix will be posted to that thread whenever it is released.