1 Reply Latest reply on Oct 30, 2011 5:50 PM by Peter M

    Temporarily disable software

      I'm trying to download Adobe Flash Player and when it installs it gives an error "download timeout 12%" . They say to temporarily disable my anti virus software. Is this true? Can anybody help me?

        • 1. Re: Temporarily disable software
          Peter M

          No it shouldn't make any difference as Flash just updated here OK, as it always does.  It must be Adobe's servers acting up I would imagine.

           

          You can disable VirusScan at any time though to see if it helps.

           

          Double-click the taskbar icon to open SecurityCenter

          Click Virus and Spyware Protection to expand

          Click Real-Time Scanning

          Click Turn Off and tell it for how long.

           

           

          But....as I said, you shouldn't have to do that.

           

           

           

           

           

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          Message was edited by: Ex_Brit on 30/10/11 6:50:32 EDT PM